Terms of Use & Privacy Policy

At Aastha Hospital, we are committed to safeguarding your personal data and maintaining transparency in how information is collected, used, and protected. Our policies are guided by trust, ethical practices, and compliance with applicable laws and regulations.

Patient Confidentiality:

Your privacy is of utmost importance to us. All medical records and personal information are handled in accordance with Medical Council of India guidelines and applicable data protection laws.

Access to patient information is strictly limited to authorized healthcare professionals directly involved in your care. We maintain secure systems and protocols to ensure confidentiality, integrity, and responsible handling of your data.

Data Collection & Usage:

We collect information through appointment forms, website inquiries, feedback submissions, and during in-person or online consultations.

The collected data is used for:

  • Medical consultation, diagnosis, and treatment planning.
  • Hospital record management.
  • Appointment scheduling and patient communication.
  • Service improvement, quality assurance, internal assessment & reporting


Data Protection & Security:

All personal and medical data is stored on secure servers with controlled access and appropriate encryption.

We follow industry-standard security measures to protect against unauthorized access, data loss, or misuse.

Third-Party Access:

We do not sell, trade, or share personal information with third parties without explicit consent.

Information may be disclosed only under the following circumstances:

  • Medical emergencies.
  • Legal or regulatory obligations.
  • Government, insurance, or statutory requirements (where applicable).


Website Usage Terms:

By accessing and using our website, you agree to comply with our content and usage policies.

Users are prohibited from copying content without permission, misusing information, or attempting to interfere with website functionality or security.

Cookies & Digital Tracking:

Our website uses cookies and analytics tools to:

  • Enhance website performance and functionality.
  • Understand user behaviours to improve services.

You may choose to disable cookies through your browser settings without restricting access to the website.

Appointment Terms:

Appointments are subject to doctor availability and hospital scheduling policies.

Patients are requested to arrive on time and inform us at least 24 hours in advance in case of cancellation or rescheduling.

Walk-in consultations are permitted; however, waiting times may vary based on availability.

Communication Policy:

Patients may receive appointment reminders, follow-up communications, or health-related updates via SMS, WhatsApp, email, or phone calls.

You may opt out of non-essential or promotional communications at any time by notifying us.

External Links Disclaimer:

Our website may contain links to third-party websites for informational or educational purposes.

Aastha Hospital does not have control over, and is not responsible for, the content or privacy practices of external websites.

Policy Updates:

This Terms & Privacy Policy may be updated periodically to reflect changes in services, regulations, or operational practices.

Any updates will be published on this page along with the effective date.

Contact Us

For any queries, concerns, or requests related to privacy, data access, or policy clarification:

Aastha Hospital
📍 L-2/50, Opposite Kangra Niketan, New Mahavir Nagar, Tilak Nagar, New Delhi – 110018
📧 Email: support@aasthahospitaldelhi.com
📞 Call: +91 9250913363; +91 7303280777.